Arnaud works for U-Sentric, a Customer-Driven agency, where he supports companies to focus on their end-users when crafting new products, services or processes. Arnaud holds a Masters in Innovation, Entrepreneurship, and strategy from the University of Leuven and the Solvay Business School and a Masters in Design Methods from the Institute of Design in Chicago. Today he works for companies such as Roche, Solvay, The Flemish Government, and more in their quest to become more user-focused. As a speaker, Arnaud talks about different ways to understand your end-user and how to successfully embed those insights into your company.
Sessions with Arnaud Dierickx: